Duties & Taxes
Duties & Taxes (UK Orders)
We ship DDU / DAP (Delivered at Place) from China to the UK. Most small orders sail through with no extra charges. Larger orders may have import VAT/duty collected by the courier before delivery.
What DDU/DAP means
Under DDU/DAP, we cover the product and international shipping. If HMRC charges import VAT/duty, your courier will contact you to pay these before delivery. (This is common only on higher-value orders.)
UK thresholds (simple version)
-
Orders ≤ £135 (per parcel/consignment)
✅ Typically no customs duty.
✅ Prices shown include VAT.
✅ Result: No extra to pay on delivery in most cases. -
Orders > £135 (per parcel/consignment)
⚠️ Import VAT and sometimes customs duty may be charged by the courier.
⚠️ Couriers often add a small clearance/handling fee.
⚠️ You’ll be notified to pay these before delivery.
The £135 threshold is based on the total value of items in one parcel, not per item.
Clear examples (for guidance)
-
One phone case – £11.19
Falls under £135 → nothing due at delivery. -
Travel bag (£102.79) + wallet (£9.99) shipped together = £112.78
Still under £135 → nothing due at delivery in most cases. -
Two travel bags in one parcel = £205.58
Over £135 → courier may collect import VAT, any duty (varies by product), and a small admin/clearance fee before delivery.
If charges are requested by your courier
- You’ll get a text/email from the courier with the amount and a secure payment link.
- Pay promptly to avoid delays.
- If you think the amount looks off, reply to the courier message and drop us a line — we’re happy to help check.
Helpful links
-
Shipping Policy (processing times, carriers, UK delivery estimates):
https://onki.store/policies/shipping-policy -
Refund Policy (returns, timelines, who pays return postage):
https://onki.store/policies/refund-policy -
Track Orders (live tracking + delivery updates):
https://account.onki.store -
Questions? Our team is here to help:
sales@onki.store • +44 7456 317 760 • Weekdays 9:00–17:00 (London)
https://onki.store/pages/contact-us
Good to know
- We always show prices in GBP.
- We’ll email tracking once your parcel ships.
- If a parcel isn’t delivered within 30 days of dispatch, we’ll reship or refund as per our Shipping Policy.
Last updated: 20 August 2025.