About Us
Who we are:
ONKI (onki.store) is the trading name of Onkico Pty Ltd (2025/673404/07), registered in South Africa.
What we do
We curate everyday bags, wallets, and device cases and ship across the UK at straight-forward prices.
How we operate (transparency)
- Fulfilment: Items ship from our partner warehouse in China; Royal Mail handles final-mile delivery in the UK.
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Shipping times: 1–3 days to process, then 3–7 business days to arrive.
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Returns: 30-day returns to our Shenzhen, China hub; free label for damaged/incorrect items.
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VAT & duties: ≤£135 orders—VAT collected at checkout (where required); >£135—carrier may collect VAT/duties/fees on delivery. Read our Duties & Taxes guide.
Why shop with us:
• Clear delivery timelines (processing 1–3 business days; UK transit 3–7 business days)
• 30-day returns + 1-year warranty against manufacturing defects
• Secure checkout via Stripe (PCI-DSS compliant)
Contact:
sales@onki.store • +44 7456 317 760 • Mon–Fri 09:00–17:00 (London)
Registered office: Office 3, 164 Queen Elizabeth Avenue, Westridge, Berea, 4091, KwaZulu-Natal, South Africa.
Returns hub: Shenzhen, Guangdong, China (full address provided with your RMA)
Trademarks:
All brand names and logos remain property of their owners. ONKI is not affiliated with those manufacturers; names indicate compatibility only.
For more information about our policies,